Store Policies & FAQ

Order Processing
Orders are typically processed within 1-3 business days. During peak seasons or promotions, processing may take slightly longer. You will receive a confirmation email once your order ships.

Shipping Options
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Shipping costs are calculated based on your order total and destination. Free standard shipping is available on orders over $75.

International Shipping
We currently ship within the United States only. We do not offer international shipping at this time.

Returns & Exchanges
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have original tags attached. Final sale items cannot be returned.

Size Guide
Detailed size charts are available on each product page. We recommend comparing your measurements to our size guide before ordering.

Payment Methods
We accept all major credit cards, PayPal, and Apple Pay. All payments are processed through secure encrypted systems.

Account Registration
Creating an account allows you to track orders, save favorites, and checkout faster. You can also checkout as a guest.

Product Availability
Items showing as available are in stock. Popular items may sell out quickly during promotions.

Care Instructions
Care instructions are provided on each product’s care label. Most items should be washed in cold water and tumble dried on low.

Quality Assurance
We work with quality suppliers and conduct regular inspections. If you receive a defective item, contact us within 14 days of delivery.

Gift Cards
Digital gift cards are available for purchase and never expire. They can be used online.

Privacy & Security
We use industry-standard SSL encryption to protect your information. We never store complete payment details on our servers.

Contact Information
For questions not answered here, please use our online contact form. Our customer service team typically responds within 24 business hours.

Policy Updates
We may update our policies from time to time. The most current version will always be available on our website.

Sustainability
We are committed to sustainable practices. Many of our products use eco-friendly materials and ethical production methods.

Product Information
We strive to provide accurate product descriptions and images. Actual colors may vary slightly due to monitor settings.

All policies are subject to change. For the most current information, please visit our website policies section.